A CLEAR METHOD. ONE TEAM. A STORE READY FOR THE NEXT TRADING DAY.

Every accurate plan starts with a clear brief. Before we price or mobilise, we need to understand exactly what the client wants to change: fixtures only, stock movement, department relocation, store filling, shelf-label preparation, merchandising, or a complete combination of these services.

For a layout change, fixture relocation or concept change, we ask for the current plan and the target plan. With detailed plans, we can define the work sequence, estimate the right team size and build a realistic intervention schedule.

We also request recent photos of the store. They show the actual stock density and help us understand the work behind the layout: a fully stocked store, a partially empty store and a store receiving several deliveries during the intervention each require a different operational approach.

The result is a scope built around the real store — not assumptions.

Before the first night, IPS StoreOps aligns directly with the store owner, store director or designated client contact on access conditions and closing time. Our team normally arrives ahead of closing, allowing the team to walk the store, understand the environment and begin the intervention with a clear on-site view.

The team lead prepares the tools and handling equipment around the agreed scope: fixture movement, installation, dismantling, stock movement, filling or merchandising. Teams travel across Europe in their own vehicles and are accommodated close to the store where the intervention requires it, supporting reliable arrival and efficient working time.

Each intervention is assigned to a dedicated team lead and team. Selection is primarily based on availability and project requirements; all IPS teams are trained across the core in-store activities.

Before mobilisation, IPS StoreOps also completes the required worker-posting or local administrative declarations for the country of intervention, where applicable.

Fixtures, stock and delivery scheduling remain the client’s responsibility unless otherwise agreed. IPS StoreOps coordinates its work around the confirmed delivery plan; it does not supply the furniture or merchandise.

IPS StoreOps normally arrives before the store closes so the team can understand the environment before work begins. Once the store is closed, the team lead assigns each person a clear task for the night and follows progress against the planned sequence.

Depending on the scope, the team may dismantle or move fixtures, reposition departments, handle stock, fill shelves, prepare agreed price tickets or complete merchandising. A scheduled meal break is built into the night; the team then continues until the agreed objective for that shift is complete.

Before leaving, the intervention area is cleaned. Cardboard and packaging are placed in the agreed location or waste system. Where included in the scope, the team checks shelf-label consistency and ensures that no incorrect price information has been left on the sales floor.

Before leaving, two IPS team members carry out a final walkthrough against the agreed scope. They check the completed work, the cleanliness of the intervention area and the points that must be ready for the following morning.

The team records the result through photos, video and a concise progress report. This creates a clear record for the client and gives IPS StoreOps a second level of control before handback.

The following morning, an IPS team member contacts the store director or designated client contact to confirm that the store has been received as expected. If an issue is identified, it can be addressed quickly instead of remaining unresolved throughout the trading day.